Privacy policy

Privacy Policy

Align with Taryn

Last updated: 15 October 2026

1. Our Commitment to Your Privacy

At Align with Taryn, your trust is important to us. This Privacy Policy explains how personal information is collected, used, stored and protected when you visit our website, enquire about coaching or participate in our services.

We aim to handle your information responsibly and in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA), where applicable.

2. Information We Collect

Depending on your interaction with us, we may collect:

Contact information: Your name, email address and telephone number.
Booking and payment information: Details needed to arrange appointments, manage bookings and process payments.
Coaching information: Your goals, reflections, habits and progress.
Health and wellness information: Information you choose to share about your general health, nutrition, lifestyle, wellbeing and relevant health history.
Website information: Technical information collected through website functions, analytics or cookies, where these are used.

We aim to collect only information that is relevant and necessary for the purpose for which it is required.

3. How We Use Your Information

Your information may be used to:

Respond to enquiries and arrange consultations.
Deliver and personalise coaching services.
Understand your goals and monitor your progress.
Process payments and maintain appropriate business records.
Communicate with you about your coaching arrangements.
Meet applicable legal and regulatory obligations.
Send marketing communications where appropriate consent has been obtained.

We will not use your information for unrelated purposes without an appropriate lawful basis.

4. Health and Sensitive Information

Some information shared during health and wellness coaching may be sensitive personal information.

We will take particular care when handling this information and process it only where an applicable lawful basis and any required conditions are met.

You may choose not to share certain information, although this could affect our ability to provide aspects of the coaching service.

5. Confidentiality and Sharing Information

Your coaching information will be treated confidentially.

We do not sell your personal information. Information may be shared with service providers who help us operate our business, such as booking, payment, email or secure storage providers, where necessary and appropriate safeguards are in place.

Information may also be disclosed where required or permitted by law.

Where your information needs to be shared with another healthcare professional for referral or consultation, we will generally seek your consent first, unless a lawful exception applies.

Your identity or personal coaching story will not be used in testimonials, case studies or marketing materials without your permission.

6. Storage and Security

We take reasonable organisational and technical steps to protect personal information against loss, unauthorised access, misuse or disclosure.

Access to client information is restricted to what is reasonably necessary for the operation of the practice.

We use third-party services where needed to support our operations. These providers may have their own privacy and security policies.

No method of electronic storage or transmission can be guaranteed to be completely secure.

7. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, taking into account applicable legal, accounting and record-keeping requirements.

When information is no longer required, we will take appropriate steps to delete or securely dispose of it, subject to any legal obligation to retain it.

8. Your Rights

Subject to applicable law, you may request to:

Access personal information we hold about you.
Correct inaccurate or outdated information.
Request deletion of information where legally appropriate.
Object to certain forms of processing or request restrictions where applicable.
Withdraw consent where processing is based on consent.
Raise a concern about how your information is handled.

Requests can be submitted using the contact details below. We may need to verify your identity before responding.

9. Cookies and Website Analytics

Our website may use cookies or similar technologies to support its functionality and, if enabled, understand website usage.

Where required, we will provide appropriate information and choices regarding non-essential cookies.

The specific cookies and analytics services used will depend on the website tools and integrations in operation.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before sharing information with them.

11. Changes to This Policy

This policy may be updated periodically to reflect changes in our services, systems or legal obligations. The latest version will be published on our website.